TELEPHONE INFORMATION - OPENING TIMES & COST

 

Please see below for our opening times, telephone contact numbers and call charge information.

 

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TELEPHONE NUMBERS AND OPENING TIMES

Customer Service: 0330 099 3001

Opening Hours: 8am-8pm Monday to Friday and 9am-5:30pm Saturday

QuickCall (24/7 automated telephone service): 01623 23 23 23

Opening Hours: 24 hours a day

Lost & Stolen: 0800 783 9003 or +44 161 444 4495 (if calling from outside the UK)

Opening Hours: 24 hours a day

Card Activation: 0800 781 9660 or 01623 23 23 23

Opening Hours: 8am-9pm Monday to Friday and 9am-5:30pm Saturday

Repayment Option Plan: 0330 099 3010

Opening Hours: 8am-8pm Monday to Friday and 9am-5:30pm Saturday

 

 

FINANCIAL DIFFICULTY

We know life doesn’t always go to plan – should your circumstances change and you find yourself experiencing financial difficulties, we’re always here to help.

 

Please call us on 0330 099 3002 - 8am-8pm Monday to Friday and 9am-5pm Saturday.

 

 

HOW MUCH WILL IT COST ME?

01 and 03 numbers

 

Calls to 01 and 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01/02 prefix numbers.

 

0800 numbers

 

Calls to 0800 or 0808 numbers are free from consumers' mobiles and landlines. 

 

Call cost information correct as at October 2017.